Frequently asked questions & answers for SST Implementation
SST stands for Sales and Service Tax, a tax imposed by the Malaysian government on certain goods and services.
The SST will be applied starting 1 September 2025.
The SST will be charged at 8% on applicable service fees.
Both issuers and investors will be affected, as SST applies to various service fees on our platform.
We will clearly indicate SST-charged items in our invoices and statements.
SST will be imposed on the following service-related fees:
Yes. Punitive charges (e.g., late payment penalties) are not subject to SST.
Invoices and transaction summaries will clearly show:
No. SST will be included in the same invoice or statement for the related service fee.
No. Returns, repayments, and capital received by investors are not subject to SST, as these are considered investment proceeds, not services.
This is in line with the latest directive from the Royal Malaysian Customs Department requiring digital platforms to impose SST on taxable services.
You can visit the official Royal Malaysian Customs Department (RMCD) website.
Please reach out to our support team at: