Frequently asked questions & answers for investors on Fundaztic platform.
Everyone (Individual and Institutional) can apply to become an “investor” by submitting required information via Fundaztic.com. To begin the application process, sign up and login to the website, then, click on the “Invest” link. Once your application has been approved you will be a qualified investor and you will be able to make investments.
You will receive your return of investments through fixed monthly repayments. For example, if your investment has a tenure of 12 months, you will receive a monthly pro-rated (Principal + Interest) repayment in to your Fundaztic Account over the 12 months period.
You can then choose to withdraw or re-invest into other Investment Notes after you receive your monthly repayments.
“Investment note” refers to the promissory notes sealed between the “issuer” and “investor” to manage the risks involved in funding the “issuer”. It is a short term debt security with a maturity of between 6 months to 3 years. This legal document obligates the “issuer” to repay the funding that it has obtained via the investments of multiple “investors” based on specific terms and conditions of repayments failing which, depending on severity, Fundaztic.com may seek to pursue recovery actions permissible by law on behalf of the “investors” to recover funds issued.
YES. You will be required to declare your returns of investments for tax computation. Please check with your tax consultants on how to do so.
Yes, there is a possibility that you might lose most of your capital, in the event of default on repayment in loans which you have invested in.
Therefore, it is advisable for all investors to make careful selection of their investments by thoroughly going through the profile of the respective issuer(s) to decide if its suits your investment and risk appetite.
Rather than cherry picking your investment in similar types of issuer, loan and returns, Investor should consider diversifying its investment across as many loans in as many industries across as many risk grades as possible (don’t put all your eggs in one basket). A well and truly diversified portfolio would ensure the portfolio is able to better withstand any economic shocks and downturn.
If in doubt please seek financial advise before investing.
1) To diversify your investment portfolio with an investment product (Investment Notes) currently not widely available via traditional investment channels;
2) To generate an additional source of income via a fixed income investment;
3) To help Singapore SMEs to grow their business and build a stronger economy;
Investors should implement a diversification strategy when building an investment portfolio.
*Diversification involves spreading your money across multiple investments in order to have investments that will sustain in adverse market conditions and mitigate losses. However, it will not lessen/eliminate all types of risk.
Fundaztic.com does not verify the accuracy of the financials provided in the business plan. However, other forms of due diligence are carried out to ensure the entity is a going concern, and the information provided in the business plans are consistent with our due diligence checks.
An “issuer” is a local SMEs or business which is seeking to raise funds online through Fundaztic.com. All Issuers would have complied with Fundaztic.com credit criteria and have accepted the terms and conditions of the funding offer before their applications are listed. Detailed information with regards the “issuer” is available for “investors” to vet through and make an informed decision before deciding on their investment and investment amount towards the particular listing.
Fundaztic.com credit evaluation does not take these documents into account. In general, bank statement and financial statements are poor indicators of credit quality, particularly for smaller SMEs where reliability, accuracy and timeliness of these records maybe not give a true reflection of the willingness & ability of the issuers to repay the loan.
You can start investing with a minimum of S$100. All individual “investors” are encouraged to invest not more than S$100,000. If the “investor” decides to invest more than the mentioned amount, a confirmation on understanding the inherent risks involved will be required.
P2P Financing is an alternative investment vehicle and aims to provide a more transparent and diversified approach to investment opportunities. Each “investor” has access to investment opportunities with as little as S$100 towards the debt financing by SMEs in the country via the issuance of “investment notes”. With a low entry barrier, “investors” can also spread their investments across various investment notes therefore diversifying their portfolio. Finally, “investors” can easily track their investment performance online, anytime, anywhere.
As you are investing in one or multiple Issuer notes, you should expect to receive in return the amount you invested (principal) plus an interest amount (interest return). Principal + interest return is repaid per a pre-agreed repayment schedule in to your online account. However, repayments are not guaranteed by Fundaztic.com. As means to improve its service offerings to Investors, guarantee and/or insurance mechanisms may be introduced as part of Investors protection.
All investors monies are held in a separate account (Client Funds Account) from Fundaztic’s own operating monies. This is to ensure that there are no co-mingling of funds and investor monies are solely used for investing.
We have appointed Intertrust Singapore Ltd, as co-authorisers to the Client Funds Account for operational oversight and comfort to our investors. Intertrust Singapore Ltd, is a MAS license trustee services provider.
Yes, you will be given an option to either use your credit balance in your online account or make new payments when investing in new Investment notes. If you would like to use your credit balance in your online account to invest but the investment amount exceeds your credit balance, you would just need to pay the remaining balance.
No, Issuers applications for funding will be listed on the platform for 30 days and issuers will be able to receive funds within the 10-day period only upon reaching 100% of the approved funding limit. To be considered successful, issuers are required to raise a minimum of 80% of the total requested funds within the 30 days period. Funds will only be disbursed to the issuer once it reaches the required 80% threshold. If issuers receive less than 80% within the 30 days period, the campaign is considered unsuccessful. Funds will then be refunded to the investors trust account.
After you have selected the notes to invest in, your investment will be locked-in for the duration of the funding period. At the end of the funding period, if funds raised is less than 80%, then, the funding is deemed unsuccessful and the amount you invested will be refunded automatically back to your trust account. You may choose to withdraw the amount once the credit has been performed. Repayments of successful funding are also channeled into your trust account and you may also choose to make withdrawals on these repayments. Withdrawals will attract standard online transactional charges.
No, once you have placed an investment on Fundaztic.com, you will not be able to modify/cancel/request for refund of the investment made unless the funding is deemed unsuccessful. Therefore, it is advisable for you to check carefully on all investments made before confirming payment.
Withdrawals will attract standard online transactional charges.
With this feature, investors have an option to allow our platform to perform auto-investments on behalf of them based on each investor’s investment criteria and conditions. The auto-investments will be deducted from investor’s available balance and the platform will not auto-invest if there is insufficient balance in the account.
Here are the step-by-step guides on how to activate and set your investment conditions.
First, you must first have a minimum of S$3,000 in your AVAILABLE BALANCE to set-up Smart-Invest.
1. Click “Smart Invest” on your homepage.
2. Next, click “Add Setting”.
3. Insert the amount that you wish to invest in the Notes. Next, choose your desired range for the Note’s Tenure, followed by the range of the Interest Rates you would like to receive and finally the Risk Grades.
4. Select “Active” and click “Submit”.
You can now view your Smart Investment conditions saved in your “Smart Invest” tab. Terms & Conditions:
– You may setup up to a maximum of 5 active Smart Investments at any point of time.
– The platform will NOT auto-invest into any Notes that the Smart Invest system have already invested in or manually done so.
– When setting up the Smart Invest setting, please make sure your set the highest priority conditions that you want first followed by the 2nd and so on. This is because the system will take your first Smart Invest setting as your main priority and invest based on that condition first. if it doesn’t meet the first condition, only then it will invest based on the 2nd condition, etc. As the Smart Invest feature have invested based on your first condition, it will not invest in the same Note again even-though that same Note also meets your 2nd, 3rd, etc. conditions.
The minimum balance is to ensure that there are sufficient balance in your account with Fundaztic.com in order for the SI services to be available to you. Once setup, SI will run until ALL funds in your account has been exhausted, thereafter subsequent top-up can be of any amount and SI will continue to function per preferences set by the investor.
NO. It is not necessary to do so. S$3000 is only required to setup. Let’s say your Smart Invest (SI) is activated and your setting says invest S$100 in all Notes. If you available balance is S$100, it will be able to help invest in just 1 Note for you. Even if available balance drop to 0 and it has to skip investing in a few Notes, when you receive enough monthly repayments and the available balance reaches S$100 again, then, the next available Note, SI, will invest for you also as long as the setting is activated.
The minimum is S$100 and maximum S$5000.
In your Fundaztic account’s homepage under “My Investments”, go to “Notes Funded” and you can filter accordingly to the following categories.
• Prompt Repayment
• Grace Period
• Late
• Default
• Fully Paid
However, if you do not have a Note which is in either of these categories then the category will not appear in the filter.
The latest recovery actions are updated a monthly basis.
With regards to Late Notes, we do not provide any update as during this time, the only actions done are through internal collections i.e. Phone Calls/Emails/SMS/ etc. However, as of when we found out that the Late note has already ceased business operation, we will inform you via email immediately. We will also escalate and proceed with legal and 3rd party action earlier.
If not, we will only proceed to 3rd party recovery actions upon the Note turning default.
A Note is classified as LATE after 7 days from the payment due date.
Currently, all issuers will be given a 7-day grace period from due date to make their monthly repayments. Once the issuer has exceeded the 7-day grace period, only then the Note will be classified as LATE. The grace period may be changed by Fundaztic.com depending on suitability.
Once a payment is classified as LATE, a late penalty fee will be charged to the issuer.
All our fees and charges for issuers can be viewed here.
A Note will be classified as DEFAULT after being LATE for 3 consecutive months (91 days past due). E.g. Note A’s payment due date is on 1st January. If the Issuer of Note A has still not make any payments by the 1st of April, the Note will then be classified as DEFAULT.
This policy allows for the defaults that are at the advance stage of legal proceedings and are unlikely to be recovered in full to be written-off or classified as bad debts so that the amount can be considered losses incurred. As such, in accounting and statutory declarations (for taxes as an example) the amount that is written-off or classified as bad debts can be deducted from the earnings made for the period of accounting or declaration. It allows for the proper closing of books rather than leave it opened or rather “hanging” indefinitely.
Classification is time based i.e. after 180 days of being in the default, it would be classified as bad and will be reflected in the members homepage under MY INVESTMENTS, “WRITE-OFFS/RESTRUCTURED”.
Fundaztic.com will continue to negotiate with the defaulted Issuer(s) for a repayment solution and also recovery of the amount owing. Fundaztic.com will utilise all available avenues to recover the amount owing, not withstanding the loan is classified as bad/written-off.
YES. There are such possibilities because despite being written-off / classified as bad, the platform would still continue on recovery procedures and there may also be instance of “selling-off” the bad portfolio to interested third parties as part of the overall recovery strategy.
It will be reflected in your homepage, under MY INVESTMENTS, “Paid Recovery”.
You will be able to see it in a separate line at the bottom of your homepage (desktop version) and under MY INVESTMENTS, “Write-off/Restructured” tab (both desktop version and mobile apps).
You may filter interest earned for the period and then filter the written-off amount for the same period and finally filter the paid recovery for the same period. You may export all three. Then, take the interest earned minus written-off amount and add-in the paid recovery amount for actual interest earned in the year.
If a default happens, Fundaztic SG will bear the “first costs of recovery”. This mean that if recovery is not successful, the cost is absorbed by Fundaztic SG. However, if successful in any recovery, then, the costs of recovery will firstly be deducted from the recovered amount. If there are any balance, then, it will be used to offset the repayment fees due and the remaining will be distributed back to the investors based on the proportion of their investment.
All our fees and charges for investors can be viewed here.
Yes, Fundaztic SG has the full authority on behalf of our investors to pursue recovery actions from defaulted Issuers permissible under the law, including but not limited to legal action(s) to recover the amount owing which maybe lead to the issuer having to file for insolvency and/or the guarantor being made a bankrupt.
Fundaztic SG complies with all necessary reporting requirements as stipulated by the Monetary Authority of Singapore.
Fundaztic SG also submits issuer’s repayment status to the credit bureau database it uses.
Yes. Early settlements are allowed with no penalties.
Should the Issuer wish to repay a Funding early and end the Funding Contract, they may do so, but they must repay the entire Funding Amount. The Issuer can do so by giving Fundaztic SG fifteen (15) Business Days prior written notice in respect thereof and you have paid, in full, at least twelve (12) monthly installments under a Funding Contract that is not a Bullet Repayment Funding Contract, including any and all outstanding and overdue installments as at the time of the written notice. Fundaztic SG shall grant the issuer a rebate on interest upon such early repayment based on the formula below: –
Where: –
X = Remaining funding tenure (months)
Y = Funding tenure (months)
Total Interest = Funding Amount x Interest rate x tenure (months)/12
The system performs adjustments in the rare events where there are clashes in transactions done by different parties at the exact same moment resulting in one of the transactions not being recorded momentarily. The system will in batches comb through all transactions and if such is discovered, “debit adjustment” will be made.